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Tax Information Phone Service (TIPS) call 1-800-267-6999

Services Available dates
Telerefund - find out the status of your refund for 2011. all year press "1"
Goods and services tax/harmonized sales tax (GST/HST) credit - find out if you are eligible for the credit and the date you can expect to receive the next payment. three weeks before through two and a half weeks after each payment is issued press "2"
Canada Child Tax Benefit (CCTB) - find out if you are eligible for the CCTB and the date you can expect to receive the next payment. one week before through one week after each payment is issued press "3" and then "1"
Universal Child Care Benefit (UCCB) - find out if you are eligible for the UCCB and the date you can expect to receive the next payment. one week before through two weeks after each payment is issued press "3" and then "2"
RRSP deduction limit - find out the maximum amount you can deduct on your return for 2011. mid-September to the end of April press "4" and then "1"
Info-Tax - get tax information for residents and non-residents of Canada. all year press "4" and then "2"
Bulletin Board - get recent tax and benefit information that may be of interest to you. all year press "4" and then "3"
Business Information - get tax information relating to operating a business. all year press "5"
Tax-Free Savings Account (TFSA) contribution limit - find out the maximum amount you can contribute to your TFSA for 2012. all year press "6" and then "1"

To get information from Telerefund, GST/HST credit, CCTB, UCCB, TFSA, or RRSP deduction limit, you will have to give us your social insurance number, your month and year of birth, and:

  • if you contact us before May 1, the amount you entered on line 150 of your return for 2010; or
  • if you contact us on or after May 1, the amount you entered on line 150 of your return for 2011.

List of Info-Tax message numbers and topics

  • 104 - Other employment income
  • 117 - UCCB
  • 121 - Interest and other investment income
  • 126 - Rental income
  • 127 - Taxable capital gains
  • 128 - Support payments received
  • 130 - Other income
  • 147 - Non-taxable income
  • 208 - RRSP deduction
  • 214 - Child care expenses
  • 215 - Disability supports deduction
  • 219 - Moving expenses
  • 220 - Support payments made
  • 221 - Carrying charges and interest expenses
  • 229 - Other employment expenses
  • 232 - Other deductions
  • 254 - Capital gains deduction
  • 255 - Northern residents deductions
  • 301 - Age amount
  • 303 - Spouse or common-law partner amount
  • 305 - Amount for an eligible dependant
  • 306 - Amount for infirm dependants age18 or older
  • 314 - Pension income amount
  • 315 - Caregiver amount
  • 316 - Disability amount (for self)
  • 319 - Interest paid on your student loans
  • 323 - Your tuition, education, and textbook amounts
  • 324 - Your tuition, education, and textbook amounts transferred from a child
  • 326 - Amounts transferred from your spouse or common-law partner
  • 330 - Medical expenses for self, spouse or common-law partner, and your dependent children born in 1994 or later
  • 349 - Donations and gifts
  • 363 - Canada employment amount
  • 364 - Public transit amount
  • 365 - Children's fitness amount
  • 367 - Amount for children born in 1994 or later
  • 400 - GST/HST credit
  • 500 - CCTB, UCCB
  • 601 - EFILE, TELEFILE, NETFILE
  • 602 - Filing or making changes to a previous year's return
  • 603 - Your appeal rights
  • 604 - Voluntary disclosures
  • 605 - Authorizing representatives
  • 606 - Refunds
  • 607 - Working Income Tax Benefit
  • 609 - Exchange rates
  • 610 - Do you have to file a return?
  • 611 - Missing information
  • 612 - Tax-Free Savings Account (TFSA)
  • 630 - Enhanced income tax services
  • 631 - Services for persons with disabilities
  • 632 - Community Volunteer Income Tax Program
  • 655 - Home Buyers' Plan
  • 702 - Instalment information
  • 703 - Payment arrangements
  • 710 - Refund, interest, and penalties
  • 882 - Direct deposit
  • 883 - Problem Resolution Program
  • 899 - Info-Tax survey
  • 999 - Main menu

Get ready to file your 2011 income tax and benefit return

Go to our Top 5 ways to get ready to file your 2011 tax return page.

Take advantage of the quick, easy, and secure electronic services that the Canada Revenue Agency offers.

Electronic Services

www.cra.gc.ca/electronicservices
NETFILE www.netfile.gc.ca
My Account www.cra.gc.ca/myaccount
Quick Access www.cra.gc.ca/quickaccess
Direct Deposit www.cra.gc.ca/dd-ind
Electronic payments www.cra.gc.ca/electronicpayments
Represent a Client www.cra.gc.ca/representatives
TELEFILE www.cra.gc.ca/telefile
EFILE www.cra.gc.ca/efile-individuals
My Business Account www.cra.gc.ca/mybusinessaccount
My Payment www.cra.gc.ca/mypayment

Useful addresses on our Web site

Visit our Web site. General information, forms, and publications are accessible by topic and by taxpayer group. Below is a list of some useful addresses:

Topic Web site
Authorize a representative www.cra.gc.ca/myaccount
Change of address www.cra.gc.ca/myaccount
Charities www.cra.gc.ca/charities
Child and family benefits calculator www.cra.gc.ca/benefits-calculator
Contact us www.cra.gc.ca/contact
Forms and publications www.cra.gc.ca/forms
Important dates www.cra.gc.ca/dates-ind
Instalments www.cra.gc.ca/instalments
International and non-resident taxes www.cra.gc.ca/international
Medical expenses www.cra.gc.ca/medical
Persons with disabilities www.cra.gc.ca/disability
Protect your personal information www.cra.gc.ca/security
Protect yourself www.cra.gc.ca/alert
Registered disability savings plan (RDSP) www.cra.gc.ca/rdsp
Registered retirement savings plan (RRSP) www.cra.gc.ca/rrsp
Review of your tax return by the CRA www.cra.gc.ca/reviews
Students www.cra.gc.ca/students
Tax Information Phone Service (TIPS) www.cra.gc.ca/tips
Travel expenses www.cra.gc.ca/travelcosts